Privacy Policy
Elvera Gardens (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, store, and disclose your information when you visit www.elveragardens.com.au or interact with our services.
Information we collect
We may collect personal details including your name, email address, phone number, postal address, payment information, and any other information you provide through forms, bookings, or purchases. We also collect technical data such as IP address, device information, and browsing activity via cookies and analytics tools.
How we collect it
Directly from you when you enquire, purchase, book, or sign up; and automatically via cookies, analytics, and similar technologies when you browse our site.
Why we collect it
To provide our products and services, process orders and bookings, respond to enquiries, improve our site, send updates or marketing (with your consent), meet legal obligations, and protect against fraud or misuse.
Use and disclosure
We use your data to deliver services, process payments, communicate with you, personalise your experience, and maintain security. We may share your information with trusted third-party providers (such as hosting, payment gateways, email, and analytics) for operational purposes. We do not sell your information. We may disclose information where required by law or to protect our rights, property, or safety.
Cookies and tracking
Our site uses cookies and similar technologies to improve your experience and gather insights. You can disable cookies via your browser settings, but some features may not function properly.
Data storage and security
We take reasonable steps to keep your information secure and protect it from misuse, interference, loss, and unauthorised access. Information may be stored on servers in Australia or overseas where service providers are based.
Access and correction
You may request access to your personal information or ask us to correct it. Contact us using the details below. You may also opt out of receiving marketing messages at any time.
Third-party links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
Contact us
For questions, concerns, or complaints, contact us at:
Email: events@elveragardens.com.au
Phone: +61 400 048 939
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Updates to this policy
We may update this policy occasionally. Changes will be published on this page and will take effect immediately.
